Shippings are being completed in 1-3 business days after you receive a confirmation e-mail for your payment. (If we were out of stock at the time of payment for any reason, Our company provides you two solutions; waiting for product to arrive in stock or a full refund.)
Please note that:
Big chief carts are shipped in 1-3 business days.
There are three types of shipping;
1. Registered Mail: Standard International Registered Mail with tracking. It takes around 5-6 days for delivery to destination country.***
2. Priority Mail Parcels: Priority International Parcels Mail with tracking. It takes around 3-4 days for delivery to destination country.***
3. Priority Express Mail: Express Mail with tracking. It takes around 1-2 days for delivery to destination country.***
We recommend you to choose Express Mail for your order to arrive you safe and securely.
***PLEASE NOTE THAT;
Shipping period begins on the day order is dispatched.
“Delivery to destination country” states for entry to destination COUNTRY not to the BUYER. Because we cannot have any information about delivery time for local postal service as well as customs procedures.
our company cannot be responsible for long delays at customs. Please reach your customs office for delays caused by customs.
Delivery dates given does not state an exact delivery date. This period depends on destination local postal service workload, customs clearance delays, extreme weather situations, pandemic Covid-19, local postal errors and delayed deliveries.
You will not be able to see the real-time movements of your parcel as these shipments are carried out by national post services (Not like FedEx, DHL and UPS).
For shipments with status “In-Transit” we will be waiting for re-shipment until the status is updated. We cannot accept Refund and Re-Shipment requests for orders with status “In-Transit” before an update. Main reason for tracking status to remain at “In Transit” is, shipment is not being processed by the local customs office.